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Mobile Check-in

Welcome to mobile check-in


New York Spine and Wellness Center is excited to announce our next progression in efficient check-in processes.


  • Beginning June 25th North Syracuse office
  • Beginning June 26th East Syracuse office
  • Beginning June 27th Camillus office

There is no app to download and no login names or passwords to remember.

Here’s how it works:

3 days in advance of your scheduled office appointment, you will be sent a secure link to your phone and/or email. As soon as you receive the text or email you can immediately click on the link to start your pre check-in from the comfort of your home.

Step #1
Follow the prompts, answering all questions and completing any forms required. Have your license and insurance card on hand as you will need these to complete the Pre Check-in. You will be asked to verify and/or update information, sign any necessary forms and pay co-pays. The first-time you use Pre Check-in, the system will require you to complete forms that you may have previously completed in the office. Your future Pre Check-ins will become much more efficient! Please note, forms will still be required to be renewed on a yearly basis.

Please make sure you answer and complete all required information. Any incomplete information will delay step #2 of the process.

Step #2
When you arrive at the office, scan the QR code, (located in the office entrance) with your mobile phone camera which lets us know you have arrived in the office. Once completed have a seat in the waiting area to be called. If you neglected to complete or did not answer portions of the pre check-in (step #1), you will be directed back to the link

Need to update your contact information?

In order for you to be successful in the process please take a moment to review and update any contact information on your Follow My Health Portal, including your cell phone number and e-mail address. If you currently are not a member of the Follow My Health Portal, please make a request for an invite at your next scheduled office visit.

We look forward to seeing you soon.
Thank you, New York Spine and Wellness Center